Frequently Asked Questions

Everything you need to know about your Rennora Beauty experience.

Are Rennora Beauty products cruelty-free?

Yes, we are committed to ethical beauty. All of our products are 100% cruelty-free and are never tested on animals.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund or exchange, provided it is in its original packaging.

Do you offer international shipping?

Yes, Rennora Beauty ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location.

How can I track my package?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.