Returns & Exchanges

At Rennora Beauty, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for unused and unopened products in their original packaging.

1

Initiate Your Request

Contact our customer support team at [email protected] with your order number and the reason for your return.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all seals are intact to qualify for a full refund.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing